Expeed Connect

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About this platform

Expeed Connect CRM

This site runs on Expeed Connect CRM, formerly SportSubs: the all-in-one platform for sports clubs, associations and membership organisations. Memberships and subscriptions, ticketing and seating, payments, e-commerce and member communications, in one Australian-built system.

Everything you need, in one platform

360° contact management

Complete member profiles with addresses, communication preferences, and full membership, purchase and attendance history.

  • Bulk import and deduplication
  • Custom fields and groups
  • Merge and link contacts
  • Document management

Memberships and ticketing

Season memberships, passes and event tickets sold from one catalogue, with pricing that fits every member.

  • Season memberships and passes
  • Match and event ticketing
  • Flexible pricing and offers
  • Auto-renewal (Member for Life)

Seating management

Interactive venue maps with real-time availability, from reserved seats to matchday manifests.

  • Visual stadium maps
  • Best-seat selection
  • Seating holds and transfers
  • Matchday manifests

E-commerce and online store

A branded storefront for memberships, tickets and merchandise, with self-service for members.

  • Full online storefront
  • Guest and member checkout
  • My Account self-service
  • CMS and content platform

Communications suite

Email, SMS and call centre tools with analytics, plus automated messages triggered by what members do.

  • Drag-and-drop email editor
  • SMS campaigns
  • Call centre management
  • Automated emails and triggers

Payments and billing

Secure card payments, instalments and stored cards, with refunds and reconciliation handled in one place.

  • Multiple payment gateways
  • Payment schedules and instalments
  • Gift cards and vouchers
  • Refund management

What it does for your organisation

Sell
Reserved seating on interactive venue maps, general admission, member-priority allocations, season and single-event tickets, promo pricing and gift cards, all from your own branded store.
Collect
Multiple gateways, instalments, refunds and automatic reconciliation, so every ticket, membership and merchandise sale lands in one set of accurate numbers.
Run
E-tickets and digital wallet passes, barcode scanning at the gate, live attendance dashboards and post-event reporting, with the Adelaide team on call while your event is running.
Reach
Segment members with more than 64 filter types, run email and SMS campaigns with open and click analytics, and let automated welcome, receipt, renewal, birthday and card-expiry messages do the routine work.
Measure
More than 39 pre-built reports, configurable executive dashboards, CSV and Excel export and real-time analytics, so every part of the organisation is measurable.

Built for organisations like yours

Sports clubs

Professional and semi-professional clubs managing memberships, ticketing, seating and matchday operations.

Associations

Sporting and industry associations coordinating members, events, competitions and communications.

Ticketed venues

Venues selling tickets with reserved seating, general admission and event management.

Membership organisations

Any membership-based organisation needing contact management, e-commerce and member engagement.

Find out more

See how Expeed Connect CRM can transform the way your organisation manages memberships, ticketing, merchandise and member engagement.

Visit expeed.com.au/connect-crm

Phone 08 7081 7087 support@expeedconnect.com.au Adelaide, South Australia